Red London, Mayfair House 314A Summer Lane, Birmingham, B19 3RH

We’re open Monday – Friday, 9 a.m. – 6:00 p.m.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges? Delivery Charges are £3.99 for 2nd Class 4.99 for 1st Class

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Which payment methods are accepted in the Online?

We accept all major Credit & Debit Cards and Paypal.

How long will delivery take?

Delivery can take anything upto 3-5 working days when standard delivery is selected. We have a range of delivery options you canchoose from.

How secure is shopping in the Online Shop? Is my data protected?

Our website is very secure and no data is used in any part of the ordering process. Only your address details are on the system to ship out orders.

What exactly happens after ordering?

Once your order has been placed, our delivery depot will despatch your order according to the delivery option selected.

How long do I have to return goods?

You have 14 days to return any unwanted goods proving they are in a resaleable condition with all the original packaging intact. 

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