Returning Goods to redlondon.co.uk
In addition to the Distance Selling Regulations, you can return any item within 14 days of receipt for a refund of that item or to exchange it for a different size or colour. Please note, this excludes all sale items.
For returns made outside the Distance Selling Regulations, we will refund the monetary value of the goods returned to us, at the price you purchased them.
In all cases, the items returned must be in their original condition, which includes any packaging. For example, shoes are to be returned along with the original shoe box. All goods will be inspected on return.
The goods are your responsibility until they reach our Warehouse. Please ensure you package your return to prevent any damage to the items or boxes.
We recommend you use a postal service that insures you for the value of the goods you are returning. Please send your returned goods to:
redlondon.co.uk,
Mayfair House,
314 summer Lane,
Birmingham,
B19 3RH
