Delivery Costs
Super Saver Delivery:
Deliveries will be made within 10 working days [excluding Weekends] after you place your order using the normal Royal Mail parcel services.
- •Super Saver Delivery is £2 and your order will be sent out via Royal Mail in most instances.
- •Order tracking is not available for Super Saver Deliveries, so please wait the full 10 working days for your delivery to arrive.
- •Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.
Standard: 4.50 - 3-4 days
Deliveries will be made within 6 working days after you place your order [excluding Weekends]
- •The cost of UK Standard Delivery is £4.50 and your order will be sent out via the most suitable carrier, depending on size and weight.
- •Order tracking can be made available for Royal Mail deliveries, so please wait the full 6 working days for your delivery to arrive. We will advise you if your order is being dispatched via Royal Mail.
- •Your order can be delivered anytime between 7am and 6pm and a signature may be required on receipt.
- •If you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how you can pick it up.
- •Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.
Next Working Day £5.50
- •The following are details of our UK Next Day Delivery service:
- •If you order by 5pm, Monday to Friday, you will receive your goods the next day.
- •If you order during the weekend, you will receive your goods on the second day of the week (e.g. if you order on a Saturday or Sunday, you goods will be dispatched on Monday for Delivery on Tuesday).
- •Any orders placed on a Bank Holiday will be delivered 2 working days later.
- •We do not deliver on a Bank Holiday so please be aware of any impending ones when you order!
- •A tracking link will be sent to you once your order reaches the carrier we are using for your delivery, for you to be able to follow it all the way to your front door.
- •The cost of Next Day Delivery is £5.50.
- •Our carrier will deliver your parcel between 7am and 6pm. A signature may be required on receipt. If you are not around to accept your parcel, the carrier may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain) if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done.
- •If the parcel can't be left in a safe place or with a neighbour, the carrier will take it back to the local depot, and leave you a card telling you how you can pick it up.
- •Next Day Delivery is not available to the following postcodes: AB, BT, GY, HS1-9, IM, IV1-56, JE, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE1-3.
Red London Premier only available in the Midlands Area (Weekdays Only). £35 Same Day Delivery
The following are details of our UK Same Day Delivery service:
- •If you order by 12pm weekdays you will receive your goods the same day - delivered between 6pm - 9pm (Mon-Fri)
We do not deliver on a Bank Holiday so please be aware when ordering.
The cost of UK Same Day delivery is £15.00
Our carrier will deliver your parcel before 9pm. A signature may be required on receipt. If you are not around to accept your parcel, the carrier may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain) if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done. We will only attempt to deliver your parcel once. If you are not around to take delivery, the goods will be sent back to the Warehouse and you will receive a refund minus the delivery fee. If you are unable to select this option then unfortunately, we are unable to deliver to your address using the same day service. Please try our next day service instead. Same Day Delivery is only available within the West Midlands.
